Navigate Up
Sign In
User Login
Tele-Behavioral Health (TBH)
ABOUT
 
Tele-Behavioral Health (TBH) enables Army Medicine to deliver clinical Behavioral Health (BH) services at a distance via electronic communications.  Sometimes called telemedicine, mHealth, e-care, or telecare, the term “telehealth” (TH) covers a variety of clinical services provided using telecommunications and related technologies. As applied to the MEDCOM, TBH usually refers to a provider at a distant location evaluating and treating a patient at their local installation via secure clinical video-teleconferencing (VTC) systems.  TBH can also be used for consultations between providers, as well as provider and patient education.
 
GOALS
 
TBH enhances access to care and readiness by extending the reach of BH providers, virtually, to geographic areas with a shortage of provider resources. This enables the MEDCOM to cross level clinical capacity across Army-DoD installations and thereby support deployment-related surges and unforeseen requirements; offer services to geographic areas that have limited clinical capacity; and create options for meeting access to care standards. Additionally, TBH enables Soldiers and their Families to receive treatment close to home. It may also reduce stigma sometimes associated with BH by creating access to providers that are geographically separate from local facilities and, therefore, do not have interaction with patients outside of the encounter.
 
LOCATIONS/CAPABILITIES
 
Army TH is a global leader in providing innovative and comprehensive TH services, offering clinical services across the largest geographic area of any TH system in the world.  Outreach currently spans 19 time zones and over 30 countries and territories, including coverage in all 5 Regional Medical Commands and the current operational environments. Over 2,000 portable VTC systems have been deployed to support BH providers globally, leading to a recent increase in patient and provider VTC-capable endpoints.
 
Overall, in CY12, Army TH provided over 37,000 provider-to-patient encounters and provider-to-provider consultations in garrison, excluding radiology, secure messaging, and education. This represents approximately 750% growth since 2009. TBH accounts for over 80% of Army TH encounters and a substantial portion of this dramatic growth.
 
Army TH and TBH offers services across a variety of interoperable technologies such as fixed and portable VTCs and associated peripherals, mobile platforms, and picture archiving and communications systems.  Future plans include delivering TBH services (HIPAA & PHI-compliant) using smartphones. 


The appearance of hyperlinks does not constitute endorsement by the U.S. Army of non-U.S. Government sites or the information, products, or services contained therein Although the U.S. Army may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations Such links are provided consistent with the stated purpose of this website.



This Web site provides an introduction to the U.S. Army Medical Department's headquarters organizations, which are the Office of the Army Surgeon General and U.S. Army Medical Command headquarters. It is intended for interested members of the public, news media Privacy & Security Notice and Army Medical Department beneficiaries.

The Army Medicine Website is provided as a public service by the Office of the Army Surgeon General, Public Affairs, and the Network Enterprise Center, Fort Detrick, Md.

Information presented on this service not identified as protected by copyright is considered public information and may be distributed or copied. Use of appropriate byline, photo, and image credits is requested.

For site management, information is collected for statistical purposes. This U.S. Government computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, software programs are employed to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations and national security purposes, no other attempts are made to identify individual users or their usage habits beyond DoD websites. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with National Archives and Records Administration Guidelines. All data collection activities are in strict accordance with DoD Directive 5240.01.

Web measurement and customization technologies (WMCT) may be used on this site to remember your online interactions, to conduct measurement and analysis of usage, or to customize your experience. The Department of Defense does not use the information associated with WMCT to track individual user activity on the Internet outside of Defense Department websites, nor does it share the data obtained through such technologies, without your explicit consent, with other departments or agencies. The Department of Defense does not keep a database of information obtained from the use of WMCT. General instructions for how you may opt out of some of the most commonly used WMCT is available at http://www.usa.gov/optout_instructions.shtml.

Unauthorized attempts to upload information or change information on this site are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1987 and the National Information Infrastructure Protection Act (18 U.S.C. § 1030).

If you have any questions or comments about the information presented here, forward them to usarmy.detrick.93-sig-bde.mbx.nec-web-svcs@mail.mil.

Notice of Privacy Practices (NoPP)

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule gives individuals a right to be informed of the privacy practices of their health plans and of most of their health care providers, as well as to be informed of their individual rights with respect to their protected health information (PHI).

Health plans and covered health care providers are required to develop and distribute a notice that provides a clear explanation of these rights and practices. The notice is intended to make individuals aware of privacy issues and concerns, and to prompt them to have discussions with their health plans and health care providers and exercise their rights.

The NoPP requirements as set forth by the HIPAA Privacy Rule are specifically codified at 45 C.F.R. Part 164.520 and further implemented within the Military Health System (MHS) by DoD 6025.18-R.

Information Collection Notice



Do not report medical/clinical information or real-time medical emergencies to this Web site. Do not submit personally identifying information beyond your name and phone number or email address. If additional personal information is required to assist you, we will request that after you initially contact us.

If you are having an emergency medical situation, please call 911 and/or contact your local hospital right away.

Additionally, the following hotlines are available for your use:

Veterans Suicide Prevention Hotline

800-273-TALK (8255)

National Suicide Prevention Hotline

800-SUICIDE (784-2433)

U.S Army Wounded Soldier & Family Hotline

800-984-8523

Deployment Health Clinical Center

800-796-9699

Navy Safe Harbor-Severely Injured Support

877-746-8563

Military One Source

800-342-9647



The Army Medical Department is committed to making its Web sites accessible to the widest possible audience, including to individuals with disabilities.  If you are unable to access a piece of information that is contained within this Web site, please contact us. When contacting us, let us know the nature of your accessibility problem, the Web address of the requested information, and your contact information.  It is our commitment to ensure that you are able to access the information that you need.


External links may require a Common Access Card (CAC).

DoD

Army

Army Medicine

© Copyright 2014 Army Medicine